The reason for this is to ensure the security of both the card owner and our company from potential fraudulent activities that may occur online. Please be assured that we take customer security and privacy very seriously. We are a legitimate company that does not disclose personal details to third-party companies, and all information provided to us is kept confidential. The additional checks may have been triggered by a random security check by our system or if there was a discrepancy between your billing address and the card details provided. Please note that only our security department has access to the information submitted for verification.
If you have any concerns or questions about this process, please do not hesitate to reach out to us. We are here to assist you every step of the way.